Chapter 7Flexibility, work-life balance and wellness

Cross-training, job rotations, and the like results in ____ within the organization.
1. coordination flexibility.
2. predicted focus.
3. organizational capability.
4. resource flexibility
The advantages of flexible working include all of the following except:
1. improved communication among employees and supervisors.
2. recruiting and retaining employees.
3. improving customer service.
4. balancing employee and organizational needs.
Which of the following is not a disadvantage of flexible work schedules:
1. they are difficult to implement in situations where workstations must be staffed at all times.
2. they make communication and control more difficult for supervisors.
3. they make it difficult to recruit and retain personnel.
4. they lead to increased energy costs due to extended facility hours.
Functional flexibility:
1. matches employee numbers to fluctuating demands
2. abolishes demarcation rules and skill barriers
3. offers different rates of pay for the same work
4. all of the above
The promotion of health in the workplace leads to:
1. improvements in productivity.
2. enhanced corporate image.
3. reduced staff turnover.
4. all of the above.
Which age group is most likely to take a day off ‘sick’ when they are not ill?
1. 18-29
2. 30-39
3. 40-49
4. 50-59
Which of the following is a symptom of possible stress?
1. High blood pressure.
2. Feeling of failure.
3. Irritability.
4. All of the above.
According to Boyd, health and safety is:
1. taken very seriously by the HR function.
2. regarded as an essential operating cost.
3. an important issue for HR practitioners.
4. given a somewhat rhetorical role in the HR literature.